Privacy Policy
1. Who We Are
North East Ceilings Scotland Ltd (“we”, “us”, “our”) is a ceiling installation company based in Scotland. We are the data controller for the personal information collected through this website.
2. What Personal Data We Collect
We collect the following information when you use our website:
Contact Form
- Name
- Email address
- Phone number
- Any information you include in your message
Cookies & Analytics
Our website uses cookies to:
- Improve website performance
- Understand how visitors use our site
- Enable essential website functions
Analytics cookies (e.g., Google Analytics) may collect:
- IP address
- Device information
- Pages visited
- Time spent on the site
You can manage or disable cookies through your browser settings.
3. How We Use Your Information
We use your personal data to:
- Respond to your enquiry
- Provide quotes or information you request
- Improve our website and services
- Maintain security and performance
We do not use your data for marketing unless you explicitly opt in.
4. Legal Basis for Processing
We process your data under:
- Legitimate interests — responding to your enquiry
- Consent — for non-essential cookies
- Legal obligation — where required for record-keeping or compliance
5. How Long We Keep Your Data
We keep enquiry information for up to 12 months, unless required longer for legal or operational reasons. Cookie data is retained according to the cookie type and provider.
6. Who We Share Your Data With
We may share your data with:
- Website hosting providers
- Email service providers
- Analytics providers (e.g., Google Analytics)
We do not sell or trade your personal information.
7. Your Rights
Under UK GDPR, you have the right to:
- Access your data
- Correct inaccurate data
- Request deletion
- Object to processing
- Restrict processing
- Withdraw consent (for cookies)
To exercise your rights, contact us at: [email protected]
8. Cookies
When you visit our site, you will be asked to accept or decline non-essential cookies. Essential cookies will always run to ensure the website functions correctly.
You can change your cookie preferences at any time through your browser.
9. Security
We take reasonable steps to protect your data, including secure hosting, access controls, and encrypted communication where possible.
10. Contact Us
If you have any questions about this privacy policy or how we handle your data, contact us at: [email protected]